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Privacy Policy

Last updated: October 2026

 

At Waste-Ed with Kate, we take your privacy seriously.

This Privacy Policy explains how Waste-Ed with Kate Ltd (“Waste-Ed”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you use our website, purchase an online course, register for an event, make an enquiry, participate in one of our programmes or otherwise interact with us. We are a New Zealand business and handle personal information in accordance with the Privacy Act 2020 and other applicable privacy laws.

Our website is: www.wastedkate.co.nz.

 

What Information We Collect

The information we collect depends on how you interact with us.

This may include:

  • Your name

  • Email address

  • Phone number

  • Organisation, school or workplace

  • Billing and transaction information

  • Event registrations

  • Course enrolments

  • Course progress, quiz results and certificates

  • Enquiries and correspondence

  • Feedback, survey responses and testimonials

  • Marketing preferences

  • Photographs or video taken at events where appropriate

  • Technical information about how you use our website, such as device, browser and website activity

We only collect information that we reasonably need for our business, programmes and services.

 

How We Collect Your Information

We may collect personal information when you:

  • Complete a form on our website

  • Contact us by email, phone or social media

  • Register for an event

  • Purchase or enrol in an online course

  • Subscribe to receive updates from us

  • Participate in a survey, competition or feedback process

  • Book a school, workplace or community programme

  • Attend an event or programme

  • Interact with our website or online learning platform

Sometimes information may be provided to us by another organisation, such as a school, council, workplace, event organiser or booking partner. Where we collect personal information about you from someone else, we will take reasonable steps to ensure you are informed where required by law.

 

Why We Collect Personal Information

We use personal information so we can provide and improve our services.

This may include:

  • Processing course purchases and event registrations

  • Providing access to online learning and digital resources

  • Managing bookings and enquiries

  • Delivering school, workplace, council and community programmes

  • Issuing course certificates

  • Responding to questions or support requests

  • Communicating important information about a booking, course or event

  • Developing and improving our programmes and resources

  • Understanding how people use our website

  • Gathering feedback about our programmes

  • Sending news, events, resources or marketing communications where appropriate

  • Managing our business and meeting our legal obligations

  • Protecting the security of our website, accounts and systems

Where possible, we may also use aggregated or de-identified information to understand programme participation, learning outcomes, website activity or behaviour-change trends.

 

Email Marketing

If you subscribe to our mailing list, register for certain services or otherwise agree to receive updates, we may send you information about Waste-Ed programmes, courses, resources, events and other relevant content. You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails. Unsubscribing from marketing communications does not prevent us from contacting you about something you have purchased, booked or registered for. We do not sell our mailing lists or personal information to advertisers.

 

Online Courses

When you enrol in one of our online courses, we may collect information including your name, contact details, course activity, quiz results, progress and certificate information.

We use this information to:

  • Provide access to your course

  • Track your progress

  • Deliver course functionality

  • Issue certificates

  • Provide support

  • Improve our educational content

Your course account is personal to you and should not be shared with others unless a separate organisational or group arrangement has been agreed.

 

Schools and Young People

Waste-Ed provides programmes and resources for schools and students.

Where possible, information relating to students is collected and managed through the relevant school, teacher, parent, caregiver or programme organiser. Some programmes may include surveys, quizzes, questions or feedback. Where an activity is intended to be anonymous, we encourage participants not to provide names or other information that could identify them. We aim to collect as little personal information from children and young people as is reasonably necessary for the programme being delivered. Where consent is required, we will work with the relevant school, organisation, parent or caregiver to ensure appropriate processes are followed.

 

Sensitive Information

Some people may choose to provide information that is personal or sensitive when contacting us, particularly in relation to programmes involving periods, reusable products or other personal topics. Please do not provide sensitive personal or health information unless it is reasonably necessary for us to assist you. If we receive sensitive information, we will only use it for the purpose for which it was provided or as otherwise permitted by law.

 

Payments

Payments made through our website or online services may be processed by third-party payment providers.

Waste-Ed does not generally receive or store your full credit or debit card details. Payment providers process that information according to their own security and privacy requirements. We may retain transaction information such as your name, contact details, purchase, payment status and invoice information for accounting, customer service and legal purposes.

 

Cookies and Website Analytics

Like most websites, our website may use cookies and similar technologies. Cookies are small pieces of information stored by your browser that help websites function, remember preferences and understand how visitors use them.

We may use cookies for purposes including:

  • Website functionality

  • Login and account access

  • Remembering preferences

  • Understanding website traffic and usage

  • Measuring the effectiveness of content and marketing

  • Improving the experience of our website

Our website platform and analytics providers may also collect technical information such as your IP address, browser type, device type, pages visited and approximate location. Where required, we will request consent before using non-essential cookies.

You can also control or delete cookies through your browser settings, although disabling some cookies may affect the way our website functions.

 

Photographs and Video

We occasionally take photographs or video at Waste-Ed events, workshops and programmes for educational, promotional or social media purposes. Where filming or photography is taking place, we will take reasonable steps to make attendees aware. If you do not wish to appear in photographs or video, please let a member of the Waste-Ed team know. Additional consent processes may apply where children or young people are involved.

 

Who We Share Information With

We do not sell personal information.

We may share information where reasonably necessary with trusted organisations or people who help us operate and deliver our services, including:

  • Website and hosting providers

  • Online course platforms

  • Payment processors

  • Email and communication providers

  • Cloud storage and software providers

  • Contractors and Waste-Ed educators

  • Schools, councils, workplaces or event partners where required to deliver a programme

  • Professional advisers such as accountants, lawyers or IT providers

We may also disclose information if required or permitted by law, including where necessary to protect the rights, safety or security of Waste-Ed or another person. We only share information that is reasonably necessary for the relevant purpose.

 

Information Stored or Processed Overseas

Some of the technology and service providers we use may operate or store information outside New Zealand.

This may include website hosting, cloud services, email platforms, analytics, payment processing or online learning systems.

Where personal information is disclosed outside New Zealand, we take reasonable steps to ensure it is handled in accordance with New Zealand privacy requirements and receives appropriate protection. People accessing our services from outside New Zealand may also have additional rights under privacy laws that apply in their own country.

 

How We Protect Your Information

We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access, disclosure or alteration.

These measures may include:

  • Password-protected systems

  • Restricted access

  • Secure website and cloud services

  • Appropriate access permissions

  • Reputable third-party service providers

  • Staff and contractor access controls

No online system can be guaranteed to be completely secure, but we take privacy and information security seriously.

 

Privacy Breaches

If a privacy breach occurs, we will assess it and take appropriate steps to contain and respond to it. Where a breach has caused, or is likely to cause, serious harm, we will notify the New Zealand Privacy Commissioner and affected individuals as required by law.

 

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legal, accounting, contractual or business purposes. Different types of information may be kept for different periods. When information is no longer reasonably required, we may securely delete, destroy or anonymise it.

 

Accessing or Correcting Your Information

You have the right to ask what personal information we hold about you and to request a copy of that information. You can also ask us to correct information if you believe it is inaccurate, incomplete or misleading. We may need to verify your identity before providing or changing personal information. To request access or correction, contact our Privacy Officer using the details below.

 

Your Choices

Depending on how you interact with us, you may choose to:

  • Unsubscribe from marketing communications

  • Decline optional information requests

  • Adjust your browser cookie settings

  • Ask us to correct your information

  • Request access to information we hold about you

  • Contact us with questions about how your information is being used

In some situations, choosing not to provide certain information may mean we cannot provide a particular service, process a booking or give you access to certain features.

 

Third-Party Websites

Our website and resources may contain links to websites, products, services or social media platforms operated by other organisations. Their privacy practices are outside our control. We recommend reviewing the privacy policies of third-party websites before providing personal information to them.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services, technology or legal obligations change. The latest version will be available on this page and will show the date it was last updated.

 

Contact Our Privacy Officer

You can contact us through the Contact page at www.wastedkate.co.nz/contact.

We will do our best to resolve any privacy concerns directly with you.

If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner in New Zealand.

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